Recommended System Requirements Browser: Up to date web browser Video: Up to date video drivers Memory: 1Gb+ RAM Download Speed: Broadband (3Mb+) Duration: 75 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions). Course Module Number Module Name Pass % Required Principles of Communication 1 Reasons People Communicate 70 Principles of Communication 2 Ways of Communicating 70 Principles of Communication 3 Identifying Communication Barriers 70 Principles of Communication 4 Reducing Communication Barriers 70 Principles of Communication 5...
Learning Objectives By the end of this course, you will be able to: Identify the main areas that can cause problems within the work Define discrimination and its relationship to the Equality Act Recognise and understand the implications of time wasting in the workplace and how it Identify the best ways to resolve situations and understand the benefits of conflict Target Audience This course is aimed at supervisors and managers that want to develop problem solving skills in the workplace. The course can be a great starting point for people new to their leadership role as well as more established...
