Recommended System Requirements Browser: Up to date web browser Video: Up to date video drivers Memory: 1Gb+ RAM Download Speed: Broadband (3Mb+) Duration: 75 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions). Course Module Number Module Name Pass % Required Customer Service 1 About the Course 70 Customer Service 2 What is Customer Service 70 Customer Service 3 The Goals of Great Customer Service 70 Customer Service 4 Discovering and Understanding Customer Needs 70 Customer Service...
Learning Objectives By the end of this course, you will be able to: Understand what Cyber Attacks are and why data breaches Identify those who commit cyber threats, their motivations and understand why you or your organisation could be a potential target. Recognise ‘red flags’ so that you can effectively combat threats to your cyber security and define potential methods of defence. Understand what makes you vulnerable inside and outside the workplace and what to do if a mistake happens. Advantages Training staff in cyber security is vital to protect your business from these ever present online threats. CPD approval...
