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Privacy Policy
1. About this Privacy Policy
This Privacy Policy explains how KRS Education and Training Ltd (CIC) (“we”, “us”, “our”) collects, uses, stores and protects personal data when you use our website  https://krseducation.co.uk  (the “Website”), contact us, or buy our products and services.
We are committed to protecting your privacy and handling your personal data fairly and lawfully.
2. Who we are (Data Controller)
We are the data controller for personal data collected via the Website.
KRS Education Ltd (CIC) Registered address: Upper floor, 2 Howco Business Park, New Street, Holbrook, Sheffield, S20 3GH, United Kingdom Email:  hello@krseducation.co.uk  Telephone: 0114 551 8181
3. What personal data we collect
Depending on how you use the Website, we may collect:
  • Identity and contact data: name, job title, organisation/school name, email address, telephone number, postal address.
  • Account and purchase data (if you buy from us): order details, products/services purchased, payment status (note: we do not store full payment card details).
  • Communications data: messages you send to us by email, contact forms, phone, or social media.
  • Technical and usage data: IP address, device type, browser type, pages visited, approximate location, and how you interact with the Website.
  • Cookies data: information stored on your device via cookies or similar technologies (see Section 9).
We do not intentionally collect special category data (such as health information) through the Website. If you choose to share special category data with us (for example in an email), we will handle it with extra care and only use it where necessary.
4. How we collect personal data
We collect personal data when you:
  • browse the Website (technical data and cookies)
  • contact us (for example by email or phone)
  • place an order or enquire about our services
  • sign up to receive information from us (where available)
5. How we use your personal data (purposes)
We use personal data to:
  • provide and administer the Website
  • respond to enquiries and provide support
  • process orders and deliver products/services
  • manage our relationship with you (including service updates)
  • improve the Website and our services
  • keep the Website secure and prevent fraud or misuse
  • comply with legal and regulatory obligations
6. Lawful bases for processing
Under UK GDPR, we rely on one or more of the following lawful bases:
  • Contract: where processing is necessary to provide products/services you purchase or request.
  • Legitimate interests: to run and improve our business, keep the Website secure, and respond to enquiries (balanced against your rights).
  • Legal obligation: where we must comply with a legal requirement.
  • Consent: where required (for example, certain cookies and some marketing communications).
7. Marketing
We do not sell your personal data.
If we send marketing communications, we will only do so where we have a lawful basis (for example, your consent where required, or legitimate interests where permitted by law). You can opt out at any time by contacting us using the details in Section 2 or using any unsubscribe option provided.
8. Sharing your personal data
We do not share your personal data with third parties for their own marketing.
We may share limited personal data with trusted service providers who help us operate our business and the Website (for example, website hosting, email services, payment processing, learning platforms, or IT support). These providers are only permitted to use your data to provide services to us and must keep it secure.
We may also share personal data where required by law, regulation, or to protect our legal rights.
9. Cookies and similar technologies
Cookies are small files stored on your device that help websites work properly and understand how visitors use them.
We may use:
  • Strictly necessary cookies: required for the Website to function.
  • Analytics/performance cookies: help us understand how the Website is used so we can improve it.
Where required by law, we will ask for your consent before placing non-essential cookies. You can control cookies through your browser settings and, where available, through any cookie banner/settings on the Website.
10. Data security
We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration, or disclosure.
All staff are GDPR trained and we maintain procedures to support secure handling of personal data.
11. How long we keep your data
We keep personal data only for as long as necessary for the purposes set out in this Privacy Policy, including to meet legal, accounting, or reporting requirements.
Retention periods vary depending on the type of data and why we hold it. If you want more detail, contact us.
12. Your data protection rights
You have rights under UK GDPR, including:
  • the right to access your personal data
  • the right to correct inaccurate or incomplete data
  • the right to request deletion of your data (in certain circumstances)
  • the right to restrict processing (in certain circumstances)
  • the right to object to processing (in certain circumstances)
  • the right to data portability (in certain circumstances)
  • the right to withdraw consent (where we rely on consent)
To exercise your rights, contact us using the details in Section 2.
You also have the right to complain to the Information Commissioner’s Office (ICO). You can find details at  https://ico.org.uk .
13. Children’s privacy
Our Website is intended for adults (for example, parents, professionals, schools and organisations). We do not knowingly collect personal data from children via the Website.
If you believe a child has provided personal data to us via the Website, please contact us and we will take appropriate steps.
14. International transfers
We are based in the United Kingdom. If any of our service providers process data outside the UK, we will take steps to ensure appropriate safeguards are in place in line with UK GDPR.
15. Links to other websites
The Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be posted on the Website.
17. Contact us
If you have any questions about this Privacy Policy or how we handle your data, contact us:
Email:  hello@krseducation.co.uk  Telephone: 0114 551 8181 Post: Upper floor, 2 Howco Business Park, New Street, Holbrook, Sheffield, S20 3GH, United Kingdom